Privacy Policy

1. Introduction

Welcome to LuckyDuel: Global ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Game Progress Data: Your scores, achievements, level progress, and gameplay statistics
• Optional Information: Any information you choose to provide when contacting us for support

2.2 Information Collected Automatically

• Device Information: Unique device identifier (deviceId), device type, operating system, and version
• Location Data: Your country or region (automatically detected via IP address or device settings)
• Usage Data: Game session data, total play time, features used, and app performance metrics
• Advertising Data: Ad impressions, clicks, rewarded ad completions, and ad interaction metrics
• Technical Data: IP address, browser type (for web version), app version, and crash reports

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our game and services
• Personalization: To customize your gaming experience and save your progress
• Analytics: To analyze gameplay patterns and improve user experience
• Advertising: To display relevant ads and measure advertising effectiveness
• Support: To respond to your requests and provide customer support
• Security: To detect, prevent, and address fraud, abuse, or security issues
• Legal Compliance: To comply with applicable laws and regulations

4. Advertising and Third-Party Services

4.1 Google AdMob

We use Google AdMob to serve advertisements in our game. AdMob may collect and use the following information:

• Device identifiers (including advertising IDs)
• IP address and approximate location
• App usage and ad interaction data
• Device and network information

Google's use of advertising cookies enables it and its partners to serve ads based on your use of our app and other sites. You can opt out of personalized advertising by visiting Google Ad Settings.

For more information about Google's privacy practices, please visit: https://policies.google.com/privacy

4.2 Other Advertising Partners

We may work with other advertising networks and partners. These partners may use cookies, web beacons, or similar technologies to collect information about your use of the Service and other apps to provide targeted advertisements.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., analytics, advertising, cloud storage)
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Game Data: Retained while you actively use the Service and for a reasonable period after inactivity
• Analytics Data: Typically retained for up to 2 years for analysis and improvement purposes
• Advertising Data: Retention periods vary by advertising partner (typically 13-26 months)

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Opt-out: Opt out of personalized advertising

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure that any such transfers comply with applicable privacy laws and that appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

13. Legal Basis for Processing (EU/EEA Users)

If you are located in the European Union or European Economic Area, our legal basis for processing your personal information includes:

• Consent: Where you have provided consent for specific processing activities
• Contract Performance: To provide our Service as requested
• Legitimate Interests: To improve our Service, ensure security, and conduct analytics
• Legal Obligation: To comply with applicable laws